Nov. 29-Dec. 1, 5-8, 12-15, 18-23, 26-29, 2019
Be part of the joy from the inside out! The Lights of Christmas would not happen without the volunteers. Whether it's individuals, couples, families, or groups - the volunteers from the community provide all the smiles, the warmth, and the heartfelt enthusiasm for the guests.
We are looking for people who enjoy extending warm, friendly, and gracious hospitality to others. Our basic expectations are punctuality, good communication skills, accuracy, willingness to work well with teammates, and the ability to hand out lots of smiles with a spirit of welcome and caring!
All volunteers who work 4 hours or more get a FREE evening meal and a ticket to return to The Lights at another time. Limited free lodging* and breakfast available for those coming from a distance. All volunteers under the age of 14 must be accompanied by a parent or adult.
*Lodging subject to space availability. Those staying in lodging must be 18 or older or accompanied by an adult.
Volunteer Job Descriptions
Dress for outdoor weather unless otherwise noted. Red event vests are provided. Training is provided for all positions.
Ticket and Retail Sales
Ticket Seller (age 18+) — Sells Festival tickets in heated, insulated ticket booth. (Position starts at 4:00pm.
Cashier (age 18+) — Operates a cash register/credit card machine in a designated location. Must be able to handle money.
Retail Sales Cashier (age 18+) — Operates a cash register/credit card machine in a designated gift shop. Must be able to handle money.
Retail Sales Assistant (age 16+) — Assists cashier and bags purchases in a designated gift shop.
Indoor Hosting and Hospitality
Indoor Host (age 18+) — Greets and interacts with guests, answers general questions about the event in an indoor setting.
Indoor Craft Helper (age 16+) — Assists guests in a designated craft venue to ensure that operations run smoothly.
Elfland Toy Shop Adult Helper (age 18+) — Greets and interacts with guests, helps to supervise the elves, assists with painting of wooden toys, and may also assist the cashier in sales.
Elfland Toy Shop Youth Helper (age 10+) — Assists children in assembling and decorating wooden toys. Younger children may volunteer with older sibling or parent's supervision.
Table Busser (age 14+) — Greets guests, wipes down tables/trays. Job involves a lot of walking. Younger children may volunteer with older sibling or parent's supervision.
Outdoor Host (age 14+) — Greets and interacts with guests, answers general questions about the event in an outdoor setting.
Parking Attendant (age 14+) — Directs traffic to and from various parking sites. Attendants will work outdoors on foot.
Train Attendant (age 16+) — Welcomes guests to the boarding area, assists and communicates with the driver, helps passengers board, and helps with crowd control.
Cart Driver (age 18+, driver's license required) — Responds to radio calls for transport of guests with special mobility needs. May also transport overnight guests to their room with their luggage.
Event Security (age 18+, background check required) — Walks the grounds to ensure safety, answers questions, and communicates with on-site emergency services.
Costumed Character (age 14+, background check required) — Interacts with guests while wearing a lovable Frosty the Snowman or Engineer Bear costume. This job involves lots of walking and plenty of dancing. Can be no larger than 5’8” and 225 pounds, or smaller than 5'4" and 120 pounds. (Suggested dress: T-shirt and shorts.) Half shift - usually switches to Escort for Costume Character for other shift.
Escort for Costume Character (age 14+, background check required) — Assists the costume character, interacts with guests, helps costume characters with visibility, and helps take pictures. Half shift - usually switches into the costume character for other shift.
Santa Claus (age 21+, background check required) — Interacts with children and listens to Christmas requests. This is a seated position. Assistant and santa suit provided.
Santa’s Helper (age 18+) — Interacts with children and parents while they wait in line and assists Santa. Must be outgoing.
Pony Ride Adult Helper (age 18+, horse experience required) — Assists Pony Ride Leader, interacts with guests, assists with lifting children on and off horses, leads horses with children aboard around a circular course.
Pony Ride Youth Helper (age 14+, horse experience required) — Interacts with guests, leads horses with children aboard around a circular course.
Petting Farm Adult Helper (age 18+) — Assists the Shepherd's Keep Leader, interacts with guests, helps oversee the youth helpers, provides dinner break for leader. Must be good with animals.
Petting Farm Youth Helper (age 14+) — Interacts with guests, helps clean stalls, and assists with caring for animals.