Common Questions

2022 Map

Not all lighting displays are shown on the map. The event highlights over a million lights and more!

6am-5pm Pacific time Mon-Fri & 7am-4pm Pacific time Sat and Sun. Call 888-224-2122 or email Support@brushfire.com.

During event hours call 800-228-6724 Press 2 or email registration@warmbeach.com

First look in your spam folder. The emails come from The Lights of Christmas, emails@brushfire.com. If you still can’t find them we would be happy to help you. Contact the Brushfire Customer Service team at 888-224-2122 or by email at support@brushfire.com. 

Due to staffing shortages The Lights of Christmas will continue to be a drive-thru experience.

Yes, admission must be purchased online before arriving at the event. Guests will be asked to select a date and time and will be asked to show your admission ticket printed or loaded on your phone. Your QR code will be scanned upon arrival. Guests must arrive on the day and time selected.

Onsite: Gifts and souvenirs are available for purchase on-site while supplies last. The Gift Shop is now located mid-event in Santa’s Village.

Online: Light wands are available online while supplies last for those that purchase ticket admission into the event.

All items must be picked up when you arrive for the event. There are no other pick-up times available so please plan accordingly.

4-12 passenger vehicles, motorcycles, limos and mini-buses that meet size restrictions are all welcome at the event. (No taller than 12ft, no wider than 8.5ft, and no longer than 30ft.)

Sorry, no motorhomes, RV's or trailers. The vehicles will not fit through some of the displays.

No, for safety reasons guests are not allowed to sit in the beds of their trucks during the event. All vehicles are required to follow state road safety rules.

There is not parking available, except while at Santa’s Village for restrooms and gifts in the middle of the route. Limited space available. The Drive Thru is a one way journey that does not end where it starts.  

The Drive-Thru experience is about 30 minutes. 

Patrons are not allowed to get out of their car except the designated areas for the restroom and Gift Shop. Patrons are not allowed out of their vehicle to take photos throughout the drive-thru experience.

Patrons will be required to follow current state mandates around the prevention of spreading Covid19.

Yes, restrooms are located in the Admissions Area and Santa's Village.

Yes! There is a Snacks & Beverage area to pull into and purchase what you want drive-thru style. See the Snacks & Beverages list for options here.

Absolutely! Bring your favorite snacks, take-out, or grandma’s cookies to enjoy. Snacks and beverages are available for purchase in a drive-thru experience at the beginning of the event.

Yes! There is a free The Lights of Christmas app, available for both iOS and Android. The app includes fun games, videos, and more! Children can leave a letter for Santa on the app or drop them off in Santa’s mailbox at the event. And don’t forget to tune in to LOC Radio 101.9 FM for Christmas music with host Bruce the Spruce during your journey. There will also be a photo op area In Santa’s Village. 

There is no additional cost to see Santa & Mrs. Claus. They will be attending until December 23 and look forward to seeing you! All guests can wave to the iconic Christmas-loving couple. Kids are welcome to drop off letters to Santa in his mailbox at the event.

Feel free to take photos from the comfort of your vehicle.

You will need to remain in your car and stay in the designated Drive-Thru lane. To keep the experience enjoyable for everyone, do not get out of your car, stop, or pull over.

Note: We encourage guests to share your photos with your friends and family on social media.

Pets must remain in your vehicle. They are not allowed out of the vehicles at anytime. There are no animal restroom areas available for non-service animals. Please, make sure your pets have relieved themselves before arriving to the event and remain in your vehicle during your time on grounds.

Alcohol, marijuana, firearms, or weapons of any kind are prohibited from the event.

*See pet question above for more information about pet regulations at the event.

No, the event will continue in the rain. In fact, the rain makes the lights shine even brighter! We will do our best to inform you about event news on our Facebook page. Weather can be monitored on local Stanwood news sites like, The Stanwood Camano News.

Tickets are non-refundable in any circumstance, but if the event is canceled due to weather guests will be contacted via email with further instructions.

*Keep an eye on the website and social media for weather updates.

Admission is non-refundable. You can manage your ticket options by clicking “Manage Attendees” at the bottom of the confirmation email. Subject to Availability. Call customer service if you need assistance.

Admission is non-refundable. However, please come. We will weave you in as spaces allows, but there is no guarantee.

The date and time you purchased is on your Confirmation Email. If you did not receive this email, please check your spam folder. If you still cannot find it, please contact Customer Service at 888-224-2122 or by email at support@brushfire.com. 

Admission is non-refundable. You can manage your ticket options by clicking “Manage Attendees” at the bottom of the confirmation email. Subject to Availability.

No, there are no discounts.

No, we are not offering Theatre and Overnight options this year.