Common Questions

To help make The Lights of Christmas event enjoyable for everyone, advanced online reservations/pre-purchased admission is required. Below are a few answers to frequently asked questions to help with your experience at this year's event.

November 24-26, 30 December 1-3, 7-10, 14-17, 20-23, 26-30

Advanced online purchase required. Time of arrival selected during online purchase.

Can’t find your answer in the information above? We would be happy to help you!

Customer Service Availability

Call 888-224-2122 or email support@brushfire.com during:

6am-5pm (PST) Mon-Fri

8am-2pm (PST) Sat & Sun

Call 800-228-6724 Press 2 or email Customer Service during:

2-10pm (PST) Thurs-Sun

Closed: Christmas Eve, Christmas and New Year's Eve