FAQ

Common Questions

A Drive-Thru Christmas is a modified event. To help make the event enjoyable for everyone, advanced online reservations/pre-purchased admission is required. Below are a few answers to frequently asked questions to help with your experience at this year's modified event.

*Event only for up to 12 passenger vehicles. Sorry, no motorhomes or high occupancy vehicles over 12 passengers.

DATES:  Nov. 27-29, Dec. 2-6, 9-13, 16-23, 26-30; 5pm-10pm

*Due to the modified format, admission must be purchased online before arriving at the event. Guests will be asked to select a date and time and must show confirmation.

Can’t find your answer in the information above? We would be happy to help you!

Customer Service Availability

Nov. 27-29, Dec. 2-6, 9-13, 16-23, 26-30
Office Hours: 11:00am-10:00pm

Nov. 30, Dec. 1, 7-8, 14-15, 24-25
Office Closed

800.228.6724 or by email